Developing Organizational Culture and One Person’s Paradise

In a small-town in northern Massachusetts, you will find a gas station owner and operator who lives each day as if it’s a day spent in Paradise. While many would automatically assume the location of his business to be idyllic, this man’s paradise is actually his state-of-mind.

He greets each customer that enters his doors with the word “Paradise!” and shouts it to those driving by. The walls of his business are covered with signs that read “Paradise”. He does all of this to share the joy he feels for being alive; running his own business; serving local customers; and for it simply being a new day.

He derives daily inspiration from his notion of paradise and his message has had a profoundly positive effect on the culture of his community. Visiting his gas station has become an experience that reminds people to appreciate life and enjoy the things that truly matter. More importantly, it inspires people to share that enthusiasm with those around them.

Now, consider for a moment how this concept may extend to a business or a nonprofit organization. If one man’s outlook can so positively influence the culture of an entire community then the same must hold true for leaders wishing to foster their own positive organizational culture. 

Taking the time to align expectations to messaging and then making the commitment to delivering the message clearly and consistently, is where building a Leader’s Paradise begins.