INSIGHTS
5 Steps to Drive Accountability and Build a Culture of Performance
Organizations are overflowing with data, but not all data is created equal. In order to use data to improve performance and mission outcomes, it is important to collect the right data, analyze it effectively, and make data-driven decisions.
Our nonprofit consultants recommend 5 steps to enable CEOs and COOs to use data effectively to drive the change needed to build a culture of performance.
The Fundamentals of Feedback
We’ve all heard the adage “feedback is a gift.” While most nonprofit leaders would agree, providing constructive feedback is a skill not all managers have mastered. Many managers are so uncomfortable giving feedback, that they avoid difficult conversations altogether. And receiving constructive feedback gracefully is another skill set altogether.
But studies show that high performing individuals crave feedback. In order to develop and retain that talent, and compete in the war for talent, we have to create a culture of feedback within our organizations. This means teaching our staff how to give - and receive - feedback effectively.
In this post, we will explore the do’s and don’ts for giving and receiving feedback and how you can support a culture of feedback within your organization.
Four Pillars of Successful Performance Reviews
For the most part, leaders agree on the importance of performance reviews and high performing individuals crave feedback. So why does it feel so difficult to create an effective performance review process? And how should reviews be designed to ensure they are effective? In order to function at their best, performance reviews need to be consistent, objective, contextual, and impactful.
Benefit Strategy: Keep, Cut, Create, and Communicate!
A benefits package is a great way to demonstrate how much you value your nonprofit employees. An effective benefits strategy is one that meets your employees’ needs while staying within your budget. A great benefits strategy combines employee needs, business needs, and aligns with your culture. If a merger isn’t in your future, it’s still important to reevaluate your benefits package regularly and remember to balance employee needs with the organization’s culture and budget.
So you have a DEIB strategy. What now?
Over the course of the last three years, many nonprofits have rightfully prioritized diversity, equity, and inclusion. But where do those initiatives stand today? Are organizations seeing the progress they hoped for? If you’ve seen some progress, but want to make sure your efforts don’t stall or if you aren’t seeing the engagement you hoped for, it might be time to regroup and make a new plan.
Leading Through Times of Organizational Change
Change involves going from the current way of doing things to a desired future state. Throughout the change process it is the organization’s leaders—the sponsors of change—who play the most critical role in determining the success of the effort. It’s easy to lead when all goes according to plan. However, organizations typically experience challenges with implementation. While these challenges can be temporarily uncomfortable, organizational leaders should not let that deter them. Instead they need to embrace change and view it as part of their role. Organizational leaders need to be adaptable by being able to detect and respond to change. That begins by embedding change and innovative thinking into the organization’s culture.